Terms & Conditions
Introduction
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Purpose
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The purpose of OneLeap Limited (“OL”) is to create fast, fair, mutually beneficial connections between OL users. To achieve our Mission, we have made our services available through our website to enable our many ambitious, talented and socially conscious OL users to exchange ideas and advice, learn, make deals, find opportunities, and do good. OL’s mechanism for filtering ensures that in the event that a connection is not beneficial or of high quality, OL users’ chosen charities benefits.
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Scope
You agree that by registering on the OL website, or by using our website, information, or other services, including offline services provided by OL (“The Services”), you are entering into a legally binding agreement with OL.
The terms of the agreement between us are governed by the terms of this Agreement (“Agreement”), the Privacy Policy, and the User Code.
On conclusion of the agreement between us you will become a OL User (“User”).
For the avoidance of doubt, a User includes any person registered to use any of our Services, regardless of whether they choose to register only to be able to maintain a profile, or only to send messages, or only to receive messages, or only participating in OL non-web activities, or any combination of the foregoing.
If you are using the Services on behalf of a company or other legal entity, said entity may have a separate legal agreement with OL, but you are nevertheless individually bound by this Agreement.
If you do not want to become a User, do not conclude the Agreement, and do not access, view, download or otherwise use the Services.
By becoming a User you acknowledge and agree that you have read and understood the terms and conditions of this Agreement and that you agree to be bound by all of its provisions.
Your Obligations
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Applicable laws and this Agreement
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In order to be a User of OL you must comply with:
- all applicable laws;
- this Agreement, as may be amended from time to time with or without advance notice;
- the User Code and
- the Privacy Policy
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Warranty, Licence and Indemnification for content submitted to OneLeap.
You own the information you provide OL under this Agreement, and you may request its deletion at any time.
OL is not responsible for enforcing the deletion of any information which has been shared with other Users and stored by them or shared publicly.
Subject to OL’s Privacy Policy, and except for content conveyed exclusively between one User and another User in a message sent by paying a fee, or in reply to such a message, OL is granted a non-exclusive, irrevocable, worldwide unlimited right to: copy, prepare derivative works, improve, distribute, publish, remove, retain, add, process, analyse, use and commercialise in any way now known or in the future discovered, any information that the user provides, directly or indirectly to OL, including but not limited to any User generated content, ideas, concepts, techniques or data to the services, you submit to or through OL’s Services, without any further consent, notice and/or compensation to you or to any third parties.
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By providing any information to OL, and to other Users, including but not limited to content conveyed privately between Users, you represent and warrant :
- that you are entitled to submit the information and
- that the information is accurate, not misleading, not confidential, and not in violation of any contractual restrictions or other third party rights.
- that it is your responsibility to keep your OL profile information accurate and updated.
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Who may use the Service
To be eligible to use the Service, you must meet the following criteria and represent and warrant that you:
are 18 years of age or older;
are not currently restricted from the Services, or not otherwise prohibited from having a OL account,
are not a competitor of OL or are not using the Services for reasons that are in competition with OL;
will only maintain a single OL account at any given time;
have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party;
will not violate any rights of OL, including intellectual property rights such as copyright or trademark rights or any confidentiality agreements; and
agree to provide at your cost all equipment, software, and internet access necessary to use the Services.
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Sign-in Credentials
You agree to:
Keep your password secure and confidential;
not permit others to use your account;
refrain from using other Users’ accounts;
refrain from selling, trading, or otherwise transferring your OL account to another party; and
refrain from charging anyone for access to any portion of The Services, or any information therein, other than as may be provided for in this Agreement. Further, you are responsible for anything that happens through your account until you close down your account or prove that your account security was compromised due to no fault of your own. To close your account, please contact OL through its website or email your request to help@oneleap.to
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Indemnification
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You indemnify OL in respect of all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees and costs) related to all third party claims, charges, and investigations, caused by:
- your failure to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws,
- any content you submit to the Services, and
- any activity in which you engage on or through The Services.
YOU ACKNOWLEDGE OL IN NO WAY FILTERS OR CONTROLS THE CONTENT OF ANY MESSAGE PASSING BETWEEN USERS AND ANY USER RELYING ON INFORMATION CONTAINED IN SUCH A MESSAGE DOES SO AT THAT USER’S OWN RISK.
OL PROVIDES NO WARRANTY AS TO THE RELIABILITY, ACCURACY OR QUALITY OF THE CONTENTS OF ANY MESSAGE PASSING BETWEEN USERS OR ANY PROFILE INFORMATION.
While through this Agreement, OL requires all Users to supply accurate information, and in some cases will take reasonable additional steps (such as checking indentity against a corporate email address or a website generally considered to be reliable) indicated by a “verification” badge, USERS PAYING A FEE TO CONTACT ANOTHER USER MUST SATISFY THEMSELVES AS TO THE IDENTITY OF THAT USER AND THE TRUTHFULNESS AND ACCURACY OF ANY INFORMATION IN THEIR PROFILE. OL PROVIDES NO WARRANTY AS TO THE IDENTITY OF ANY USER.
In the event that a User materially misrepresents his or her identity or credentials to another User who has paid a fee to send that User a message, OL’s liability is limited to refunding that fee.
OL will use reasonable endeavours to ensure any charity eligible to receive unreturned deposits is a properly registered charity within the jurisdiction of the country it is registered in, but OL is not liable for any losses that may result in the event a properly registered charity acts fraudulently in respect of that money or otherwise misuses it .
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Payment and Refunds
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How Pricing and Payment works
- Any User wishing to send an “Initial Message” to another User must pay a fee (“Fee”).
- The Fee comprises OL’s commission (“OL commission”) which includes our payment provider’s transaction charge (“Transaction Charge”), and a deposit, (“The Deposit”).
- AT THE COMPLETE DISCRETION of the User receiving the Initial Message (“Receiving User”) from the User paying to initiate contact, (“Initiating User”), the Receiving User may EITHER return The Deposit to the Initiating User, OR send The Deposit to charity.
- The Fee is either a flat fee set by the Receiving User, or a dynamic fee determined by an algorithm which uses a starting price set by the Receiving User and adjusts according to demand to contact that User. As a consequence, the Fee may constantly vary, however the Initiating User will always know exactly what Fee they are paying at the time they wish to pay in order to send a message to the Receiving User.
- Where a deposit is sent to charity, it is divided evenly between the charity chosen by the Receiving User and the charity chosen by the Initiating User.
- Regardless of the Receiving User’s decision in respect of the Deposit, The OL Commission shall be retained by OL. This clause is subject to REFUND policy in clause (7) below.
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Refunds
If the Receiving User does not within 10 days, or within the maximum number of days specified on the Receiving User’s profile at the time the Initiating User sent the Initial Message, whichever is greater, provide a valid reply message to a properly formatted message sent by the Initiating User, the Initiating User, shall receive a FULL REFUND of the Fee. For the purposes of this clause, a reply message is deemed valid if it is received by the Initiating User through the Services and it contains any content at all, regardless of the length, nature or the perceived quality of that content.
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Hold on card instead of taking payment
- When an Initiating User pays any Fee on the website, instead of taking instant payment, OL may, in its absolute discretion, place a hold on that User’s debit or credit card, equal to the Fee, and take payment, and if applicable release the hold on The Deposit component of the fee, at date no later than 30 working days from the date the User agreed to pay the fee.
- In the case of a refund under clause (6) above, OL will within 30 working days remove the hold attaching to the Fee to be refunded.
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Unsuitable Charities
Where a User selects a charity and that charity is de-registered, or in the sole opinion of OL becomes an unsuitable partner for OL, or is unable to receive funds, OL reserves the right to select a basket of charities as a User’s default charity. The User can select a new preferred charity at any time through their account settings.
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Agreement to pay the Fee
YOU AGREE to pay the Fee if you contact another User through the Services on the terms and conditions set out in this Agreement, plus any related taxes, and to reimburse us for all collection costs and interest for any overdue amounts.
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Notify us of acts contrary to the Agreement
If you believe that you are entitled or obligated to act contrary to this Agreement under any mandatory law, you agree to provide us with full and substantiated explanation of your reasons in writing at least 30 days before you act contrary to this Agreement, to allow us to assess whether we may, at our sole discretion, provide an alternative remedy for the situation, though we are under no obligation to do so.
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Notifications and Service Messages
- All service messages and notices about the Services provided to you by OL may, at OL’s complete discretion, be sent to you via email to the email address associated with your account, even if we have other contact information.
- You agree that OL may communicate with you through your OL account or through other means including email, mobile number, telephone, or delivery services including a Postal Service about your OL website account or other aspects of The Services.
- You acknowledge and agree that OL shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about the Service.
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Privacy Policy
- You should carefully read our full Privacy Policy before deciding to become a User as it governs our treatment of any information, including personally identifiable information you submit to us.
- In using the Services you acknowledge certain information, statements, data and content (such as photographs) which you may submit to OL, or groups you choose to join might, or are likely to, reveal your gender, ethnic origin, nationality, age, religion and/or sexual orientation, and/or other personal information about you.
- You acknowledge that your submission of any information, statements, data, and content to us is entirely voluntary on your part.
Your rights under this agreement
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On the condition that you comply with all your obligations under this Agreement, we grant you a limited, revocable, nonexclusive, non-assignable, non-sublicenseable right to:
- access the Services, through a generally available web browser oor application (but not through scraping, spidering, crawling or other technology or software used to access data without the express written consent of OL),
- view information and use the Services in accordance with this Agreement.
Any other use of The Services contrary to our mission and purpose (such as seeking to connect to someone you do not know or trust, or to use information gathered from OL commercially (unless expressly authorized by OL) is strictly prohibited and a violation of this Agreement.
OL reserves all rights not expressly granted in this Agreement, including, without limitation, title, ownership, intellectual property rights, and all other rights and interests in OL and all related items.